Ordering Information

We hope you are completely satisfied with your order and products. Check the information below and let us know if you need anything!

Contacts

Address

69-425 Waikoloa Beach Drive, Waikoloa, Hawaii 96738

Spa Products
+1 808-886-2838
kohalaspashop@hiltonwaikoloavillage.com

Frequently Asked Questions

How do you ship?
We ship within the U.S. using United States Postal Service - Priority Mail. Shipping charges within the U.S. are shown in the table below. U.S. orders over $250.00 will receive free shipping.

Cost of Items Purchased	Shipping Inside the US
$0-$50	$22.00
$50-$100	$27.00
$100-$150	$32.00
$150-$200	$37.00
$200-$250	$42.00
$250 or more	Free

How long does shipping take?
Due to the unique nature of our products and their limited availability, we are not able to ensure a consistent supply to fill all orders immediately and may have to wait up to two weeks or more before shipping your order. For U.S. orders, please allow 5 to 7 days for order processing and delivery.

Can I ship to a different address than my billing address?
Yes. Simply enter the shipping address when you are checking out. There is a second address form under the first address form on the checkout page.

Can I order gift wrapping?
Gift wrapping is not available at this time.