About Us

Kohala Spa

A haven of water & light

Located at Hilton Waikoloa Village on the Island of Hawaii. Indulge in luxurious spa experiences with treatments that focus on wellness and relaxation such as massage, body scrubs & wraps as well as fitness & wellness offerings. Enjoy the scents of Waikoloa with our unique and exotic products and accessories. Our signature Coco Mango line of products is world-famous.

General Information

Our spa is a luxurious 25,000 square foot facility. Spa experience facilities include couples treatment rooms and a seaside massage cabana. Spa guests enjoy use of private men's and women's locker rooms and lounge area. Fitness facilities include dedicated cardio, strength-training and yoga. Retail products are sold at the spa, at Kohala Essence in the main lobby, and online at www.KohalaSpa.com.

Addresses and Phone Numbers

Kohala Spa
69-425 Waikoloa Beach Drive
Waikoloa, Hawaii 96738

Experiences
+1 808-886-2828
kohalaspa@hiltonwaikoloavillage.com
Reservations and FAQs

Products
+1 808-886-2838
kohalaspashop@hiltonwaikoloavillage.com
Ordering Information and FAQs

Marketing
marketing@hiltonwaikoloavillage.com

Hours of Operation

Fitness Center
Open 24-hours a day (access with guest room key)
More information on Fitness & Wellness Classes

9:00 am to 5:00 pm

Kohala Essence
Hilton Main Lobby
9:00 am to 5:00 pm

(Hours of operation subject to change.)

Reservations

Guests are encouraged to make reservations in advance. All reservations must be confirmed with a credit card by telephone. Please call +1 808-886-2828.

Hotel guests may call directly from their room by dialing extension 1260. Non-hotel guests are welcome.

Check-In

We recommend you arrive at least 15 minutes prior to your first appointment to review your schedule and get settled. Should you arrive late, your appointment may be shortened to allow the technician to be on time for his/her next appointment.

Kohala Spa is located on the ground floor in MAKAI at Hilton Waikoloa Village. Please allow time for resort boat and tram schedules.

Mobile Phones and Cameras

In consideration of other guests, we ask that all mobile phones and cameras be turned off and stored away while in treatment areas, restrooms, locker rooms and relaxation areas. Silent reading devices are allowed if they do not disturb others.

Health Concerns

Please inform the program advisor if you have any medical conditions, have had recent surgery, have hypertension or are pregnant.

Communicate with us. Talking with your therapist will help to customize your services to ensure your maximum enjoyment and health.

Cancellation and No-Show Policy

To avoid charges, please honor our four-hour advance notice cancellation policy. Cancellation made with less than four hours notice will be subject to a 50% fee. A 24-hour notice for package cancellation is required, or 50% of the package price is charged.

* Please note, for Group Bookings, policies may be different. Please contact Kohala Spa for more information.

Gratuity

For your convenience, gratuity may be added to your service by informing the program adviser at check out. A 20% gratuity is recommended to acknowledge great service.

Refunds, Privacy Policy, Terms of Use

To view our policies related to refunds, privacy and terms of use, please use these links:

Refund Policy, Privacy Policy and Terms of Service