About Us


Kohala Spa

A haven of water & light

Located at Hilton Waikoloa Village on the Island of Hawaii. Indulge in luxurious spa experiences with treatments such as massage, body scrubs & wraps, skin care, salon services and fitness & wellness offerings. Enjoy the scents of Waikoloa with our unique and exotic skin & hair care products and accessories. Our signature Coco Mango line of products is world-famous.


General Information

Our spa is a luxurious 25,000 square foot facility. Spa experience facilities include wet and dry treatment rooms, couples treatment rooms, specialty baths and a seaside massage cabana. Spa guests enjoy use of private men's and women's locker rooms, each with steam room, sauna, lava rock whirlpool, relaxation garden and lounge area. Fitness facilities include dedicated cardio, strength-training, yoga and racquetball rooms. Retail products are sold at the spa, at Kohala Essence in the main lobby and at the Kona Pool kiosk near Orchid Marketplace at Hilton Waikoloa Village, and online here at www.KohalaSpa.com.


Addresses and Phone Numbers

Kohala Spa
69-425 Waikoloa Beach Drive
Waikoloa, Hawaii 96738

+1 808-886-2828
Reservations and FAQs

+1 808-886-2838
Ordering Information and FAQs

+1 808-886-2953


Hours of Operation

Fitness Center
Open 24-hours a day (access with guest room key)
More information on Fitness & Wellness Classes

Locker Room and Relaxation Facilities
6:00 am to 8:00 pm

8:00 am to 6:00 pm

Salon Services
9:00 am to 6:00 pm

Kohala Essence
Hilton Main Lobby
8:30 am to 6:00 pm

(Hours of operation subject to change.)



Guests are encouraged to make reservations in advance. All reservations must be confirmed with a credit card by telephone. Please call +1 808-886-2828.

Hotel guests may call directly from their room by dialing extension 1260. Non-hotel guests are welcome.



We recommend you arrive at least 30 minutes prior to your first appointment to review your schedule and to take full advantage of our facilities. Should you arrive late, your appointment may be shortened to allow the technician to be on time for his/her next appointment.

Kohala Spa is located on the ground floor in the Lagoon Tower at Hilton Waikoloa Village. Please allow time for resort boat and tram schedules.



If you are a local resident or frequent our facility, we invite you to explore the option of purchasing a spa membership. For more information, view our membership page.


Mobile Phones and Cameras

In consideration of other guests, we ask that all mobile phones and cameras be turned off and stored away while in treatment areas, restrooms, locker rooms and relaxation areas. Silent reading devices are allowed if they do not disturb others.


Health Concerns

Please inform the program advisor if you have any medical conditions, have had recent surgery, have hypertension or are pregnant.

Communicate with us. Talking with your therapist will help to customize your services to ensure your maximum enjoyment and health.


Cancellation and No-Show Policy

To avoid charges, please honor our four-hour advance notice cancellation policy. Cancellation made with less than four hours notice will be subject to a 50% fee. A 24-hour notice for package cancellation is required, or 50% of the package price is charged.

* Please note, for Group Bookings, policies may be different. Please contact Kohala Spa for more information.



For your convenience, in addition to Hawaii State tax, an 18% gratuity is automatically applied to all services & packages and distributed to the staff.


Refunds, Privacy Policy, Terms of Use

To view our policies related to refunds, privacy and terms of use, please use these links:

Refund Policy Privacy Policy Terms of Service



Inhalation Steam Room

Garden Whirlpool

As a Kohala Spa guest you have complimentary use of the Spa Facilities for the day, which includes private locker facilities, eucalyptus infused steam room, dry sauna, garden whirlpool, rain showers with body jets and Spa products.


Call +1 808-886-2828 to reserve your spa experience