We hope you are completely satisfied with your ordering experience. For any questions about our products, an order, or something general please check our frequently asked questions or contact us using one of the options below.

Contact Us

Frequently Asked Questions

Question: How do you ship?
Answer: We ship within the U.S. using United States Postal Service - Priority Mail. Shipping charges within the U.S. are shown in the table below.  U.S. orders over $200.00 will receive free shipping. For orders outside the U.S., we use United States Postal Service - International Priority which costs $35.00 for all orders.

Question: I received a message at check out stating "Error 2005: Email hasn't been configured properly". What should I do?
Answer: Your order has been successfully processed, though you did not receive a confirmation. Please use the Contact Us link towards the top of this page to send us a message with your name and email address. We will send you a copy of your order confirmation via email.

Question: Can I ship to a different address than my billing address?
Answer: Yes.  Simply enter the shipping address when you are checking out.  There is a second address form under the first address form on the check out page.

Question: How long does shipping take?
Answer: Please allow 5 to 7 business days (November, December - 4 to 6 weeks) to receive your order if it is sent to an address within the U.S. For international orders, please allow 5 to 8 weeks for order processing and delivery. PLEASE NOTE: The United States Postal Service has informed us of long waits involved in the delivery of all packages due to new security measures and other events. We apologize for any inconvenience this may cause.

Question: Can I order gift wrapping?
Answer: Gift wrapping is not available at this time.